Delivery and Returns

Welcome to Fioranzo. We’re committed to offering an exceptional shopping experience—built on transparency, quality, and trust.


Worldwide Shipping

We proudly ship to customers around the world, delivering each order with care and efficiency.

  • Processing Time: 1–3 business days

  • Shipping Methods:

    • Standard Shipping: 7–10 business days

    • Express Shipping: 5–7 business days

  • Shipping costs are calculated at checkout based on your location and chosen method.

Please note: Delivery times are estimates and may vary due to customs, carrier availability, and other external factors.

Once your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to become active.

We ship to residential and commercial addresses, P.O. boxes, and APO/FPO where applicable.


Returns & Refunds

We stand behind the quality of our products. If you’re not fully satisfied, we’re here to make it right.

Return Window

Returns are accepted within 7 days of delivery.

To be eligible, items must be:

  • Unused and unwashed

  • In original condition and packaging

  • Accompanied by a valid proof of purchase

Non-Returnable Items

  • Gift cards

  • Customized or personalized products

  • Final sale or clearance items (unless defective)

  • Digital products, unless a technical issue prevents access or delivery

How to Initiate a Return

Email us at contact@fioranzobrand.com with:

  • Full name

  • Order number

  • Reason for return

  • Supporting photos or documentation (if needed)

Our team will respond within 7 business days with next steps.


Refund Process

Once your return is approved and received:

  • Refunds are issued to your original payment method within 7 business days

  • Refund timelines may vary depending on your bank or payment provider

If you haven't received your refund after the estimated period, please:

  1. Check your bank statement

  2. Contact your card provider

  3. Reach out to us if needed


Lost or Damaged Orders

Fioranzo is not responsible for items lost or damaged in transit. In such cases, please contact the shipping carrier directly to file a claim. We recommend retaining all packaging materials and documentation.


Policy Updates

We may revise this policy as needed. Any updates will be posted here with a revised effective date.


Need Assistance?

We’re here to help.
📩 contact@fioranzobrand.com